Artificial Intelligence’s impact on the job market

A computer-generated image of job listings on a laptop at a coffee shop

Artificial Intelligence (AI) is expected to have a significant impact on the job market 

 Here are some insights: 

  1. Bank Tellers: One of the most at-risk jobs is bank tellers [1]. 
  1. Clerical or Secretarial Roles: Many clerical or secretarial roles are seen as likely to decline quickly because of AI [1]. 
  1. Customer Service: AI chatbots could soon be more intelligent than humans, potentially impacting customer service roles [2]. 
  1. Manufacturing, Construction, Professional, Scientific and Technical Services, and Information and Communications: These sectors are most at risk, with AI potentially replacing a sizable number of jobs [3]. 
  1. Low and Middle-skilled Jobs: The OECD report suggests that low and middle-skilled jobs are most at risk [5]. 

However, it is important to note that AI is also expected to create new jobs. Roles for AI and machine learning specialists, data analysts and scientists, and digital transformation specialists are expected to grow rapidly [1]. Furthermore, AI can help reduce tedious and dangerous tasks, leading to greater worker engagement and physical safety [5]. 

This is a rapidly evolving field and the impact of AI on jobs can change as technology advances. It is also worth noting that many believe the key to navigating these changes is reskilling and upskilling the workforce to work effectively with AI-infused processes [1]. 


  1. The jobs most likely to be lost and created because of AI | World … 
  2. AI: Which jobs are most at risk from the technology? – BBC News 
  3. AI Takeover: Jobs at High Risk of Disappearing in 10 Years
  4. OECD finds nearly a third of jobs are under threat from AI 
  5. 85 Million Jobs Under Threat – Navigating the Impact of AI on Workforce